You’re viewing a demonstration store. Nothing here is prescribed and nothing ships.
HelloDoc isn’t a real company. It’s a working sample storefront — the treatments, prices, physicians and reviews are all fabricated, no prescription is written and no order ships. Orders you place are real records in a demonstration tenant on a simulated payment rail: no card is taken and no money moves.
If you’d like to learn more about the technology behind it, visit iCare.com.
Est. 2019 · 7 years
HelloDoc was started in 2019 by two physicians and a pharmacy operator who kept watching the same thing happen: a patient who needed a routine, well-understood prescription would lose a morning of work, sit in a waiting room, and leave with a piece of paper they could have had that afternoon.
The consult wasn’t the bottleneck. The scaffolding around it was — the booking, the drive, the intake clipboard, the fax to the pharmacy, the week of silence afterwards. So we built the scaffolding instead of another clinic.
What that means in practice is unglamorous. A patient answers five questions on their phone. A physician licensed in that patient’s state reads the answers, asks anything they need, and signs or declines. An approval routes straight to a compounding pharmacy. Every step emits an email, including the declines — which is the part most people tell us they didn’t expect.
We don’t want to be the reason someone waits two weeks for something a doctor could decide in ten minutes.
We publish our median decision time because the moment it slips, we’d want someone to notice. We are deliberately not a pharmacy, not a clinic and not a subscription box. We are the thin layer that makes the rest of it fast.