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How it works

Two minutes of your time. One physician’s signature.

Most of what makes getting a prescription slow has nothing to do with the doctor. We took out the booking, the drive, the waiting room and the fax, and left the part that actually needs a clinician.

3h 41mMedian time to a decision
$0Charged until a doctor approves
50States with licensed prescribers
A woman completing the intake on her phone at home
01About 2 minutes

Answer five questions

On your phone, wherever you are. No appointment to book, no account to create first, nothing to upload.

We ask what you want to change, your height and weight, whether you have taken a GLP-1 before, anything in your history a prescriber needs to know, and what you take regularly. That is the whole intake — it is the consult, not a form standing in front of one.

A physician reviewing a request
02Median 3h 41m

A physician reviews it

A doctor licensed in your state reads what you wrote, and decides.

Not an algorithm, and not a rubber stamp. If something you flagged needs clarifying, they message you before deciding. If it is straightforward, most reviews come back the same afternoon — overnight submissions are usually answered by mid-morning.

A pharmacist preparing an order
03Ships next business day

The pharmacy fills it

Approved prescriptions route straight to a licensed US compounding pharmacy.

Everything ships cold-chain in an insulated pack with tracking, and your card is charged at this point — not before. Refrigerate it when it lands. Your first dose schedule comes with it.

A patient reading an update on their phone
04For as long as you need

You stay looped in

Messages go to the clinician who reviewed you, not a support queue.

Refills reuse the file you already completed instead of starting you over, and every state change — including a decline — sends you an email.

What happens if they say no?

You are not charged, and you are told why. A decline is a clinical decision with a reason attached, sent to you in writing — not a silent refund three days later.

Say hello to your doc.

Five questions. One physician. An answer this afternoon.

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How it works — HelloDoc